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For additional support on JIMS products please email or call our Tech Support team. Our normal Technical Support hours are 7:00 AM-5:00 PM Pacific Standard Time.
email: tech@jimsusa.com
Phone: (805) 482-6913
For returns, repairs and warranty work, you must call JIMS and speak with a technician or sales representative to obtain an RGA (Return Goods Authorization) number before it is returned to JIMS. All returns, repairs and warranty work received without an RGA number will be returned at the senders expense.
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